UCS finds repetitive work, builds AI and automation to eliminate it, then manages it for you.
Already on Microsoft 365? We'll make the technology you already own work harder.
We find the work that's eating your team's time, remove it, and keep it running. You see the hours and dollars saved every month.
We map where time goes across your business and hand you 15–30 costed opportunities, ranked by impact, difficulty, risk and time-to-value, plus a 12-month roadmap.
We build the opportunities worth doing, starting from proven UCS AI Solutions so you're not paying for a blank page. Scope and price are locked before work starts.
We monitor, maintain, secure and improve everything we build, and send you a monthly AI Value Report showing hours saved and dollars returned.
You don't need "an AI strategy". You need quotes out faster and an inbox that isn't a full-time job. Here's what we fix, department by department.
Each solution is a tested starting point that we configure for your systems, your data and your way of working, usually inside the Microsoft 365 you already pay for.
Handles phone and web enquiries, qualifies leads and books appointments.
Drafts quotes and proposals, chases follow-ups and keeps your CRM current.
Answers common customer questions and triages requests to the right person.
Captures and codes supplier invoices and chases overdue accounts.
Sorts shared inboxes, drafts replies and routes requests automatically.
Answers questions from SharePoint and OneDrive, with your permissions respected.
Turns Teams meetings into notes, decisions and assigned actions.
Runs onboarding and answers staff policy questions from your own documents.
Pulls numbers from your systems into a ready-to-read management report.
Drafts newsletters, social posts and case studies in your voice, for your approval.
Every build is quoted at a fixed price before we start, with scope and price agreed in writing.
Ask about a solution →Find out exactly where AI will save your business time and money, in your numbers, before you commit to a build.
Fixed fee, paid upfront. You know the full cost before we start.
Around two hours, on-site or by video. We map where your team's time goes and what's already in your Microsoft 365 that could be doing more.
Every opportunity is scored on impact, difficulty, risk and time-to-value, and gets its own costed opportunity card.
Within 5 business days: a 90-day, 6-month and 12-month plan showing what to do first and what it's worth. Yours to keep regardless.
For the opportunities worth doing, we quote each build at a fixed price, with scope agreed before any work starts.
A costed, ranked list of what to automate, and what it will return.
Low-risk, fast-payback opportunities that free up hours straight away.
Bigger builds across sales, accounts and service, funded by the early savings.
AI embedded across the business, so you can take on more work without adding headcount.
Enter your numbers. See what automation could realistically win back, before you spend a dollar.
These are estimates. The AI Opportunity & ROI Audit gives you costed figures for your business.
Get real numbers with an Opportunity Audit →Automations need looking after, just like your IT. Every plan includes monitoring, security, governance and a monthly AI Value Report.
The same discipline we bring to your cybersecurity, applied to AI. Included in every Managed AI plan, or available on its own.
A clear list of which AI tools staff can use, and for what.
What can and can't go into AI, defined for your business.
AI only sees what each user is already allowed to see.
A record of what the AI did, and when.
A person signs off wherever a mistake would matter.
Personal information handled in line with your privacy obligations.
Rules for how long AI data and outputs are kept.
AI suppliers checked before your data goes anywhere near them.
A plan for when something goes wrong, before it does.
"Your employees are probably already using AI. The question isn't whether your business uses AI. It's whether you know what they're putting into it."
UCS is already a trusted managed IT, cybersecurity and Microsoft partner for regional businesses. AI is the next step, from the same team.
SCTG and UCS have been looking after IT for Geelong and Ballarat businesses for over a decade. We already know your systems.
We'll make the technology you already own work harder before recommending anything new. Teams, Outlook, SharePoint and OneDrive are where most quick wins live.
Our cybersecurity team is part of every build. Permissions, logging and governance aren't an afterthought.
We sit with you and see how your business actually runs. We're here in Geelong and Ballarat, not pitching from Sydney or Melbourne.
No hourly billing and no scope-creep surprises. Every build is quoted at a fixed price, with a signed scope, before work begins.
We lead with your numbers: what the work costs today, what automation will save, and when it pays back. Then we report on it every month.
Five places for existing UCS and SC Technology Group customers with 20–150 staff on Microsoft 365. It's a working partnership: we build alongside you, measure the results, and turn what works into UCS AI Solutions.
Permission to develop a case study with you, to measure the results, and to reuse successful solutions as UCS AI Solutions. Your data and anything confidential stay yours.
Tell us about your business. We'll be in touch within one business day.
Completely fine. Call Jeremy directly or send an email. No forms required.
📞 (03) 5221 2511 ✉ jwilliams@sctechnologygroup.com.auIt starts with a conversation about where your team's time goes. No pitch. No jargon.
Or call (03) 5221 2511 or email Jeremy directly